Commonly Asked Questions

The Info You’re After

Need assistance? Before picking up the phone, check out our answers to some of the most frequently asked questions below. If you can’t find the answer to your question here, get in touch with us.

People with Masks

HOW LONG DOES IT TAKE TO SHIP MY ORDER?

Once you've placed your order, it usually takes 24 to 48 hours to process it for delivery. Tactical-Advantage ships via USPS Priority. Please allow 3–5 business days (Monday–Friday). If there are any delays with your shipment, please check your tracking number or contact USPS. 

Packing Services

WHAT PAYMENT METHODS DO YOU ACCEPT?

You can purchase on our website using a debit or credit card. All credit/debit card information is protected through a safe, encryption payment processing system. 

Beverage Mug and a Laptop

WHAT IS YOUR RETURN POLICY?

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at
tactical.advantage.ej@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at
tactical.advantage.ej@gmail.com